How It Works
Troika Tech provides managed AI calling workflows that can contact property prospects, answer questions using approved project information, qualify enquiries and support site-visit scheduling. The workflow can connect with your existing CRM, property enquiry sources and calendars through APIs, helping your team organise conversations and focus its attention on prospects who need personal assistance.
Define the workflow
Identify the property enquiry sources, prospect questions, qualification criteria and actions required after each conversation.
Prepare the script
Troika Tech develops a calling script from your project or prospectus details, including relevant questions, responses and rules for transferring conversations to your team.
Connect and test
Integrate the required CRMs, lead forms or site-visit calendars through APIs, then test the campaign script and each selected language on real calls.
Go live and improve
Launch a single, narrow workflow in a short cycle, monitor campaign conversations and tune the script; a complete qualification flow takes longer because each campaign and language requires preparation and testing.
Who It Is For
Residential developers and project sales teams
Developers marketing apartments around Powai can use AI calling workflows to follow up on project enquiries, establish buyer preferences and coordinate site-visit requests without leaving every initial conversation to sales executives.
Commercial property businesses
Teams handling office spaces and commercial properties around Bandra-Kurla Complex can use structured calls to understand a prospect's space requirements, intended use and interest before routing the enquiry to the appropriate representative.
Real estate channel partners and lead-management teams
Businesses handling enquiries across Andheri and the wider Mumbai market can organise first-contact calls, identify prospects who request further information and direct qualified conversations to the relevant broker or sales team.
Build a Calling Workflow Around Your Projects
Make property enquiry follow-ups more organised with a calling workflow designed around your projects, qualification criteria and sales process.
Discuss your calling workflowFrequently Asked Questions
AI Voice Agents for Real Estate are automated calling agents designed to conduct conversations with property prospects according to a defined workflow. They can follow up on enquiries, ask qualification questions, share approved project information and help arrange the next step, such as a site visit. The workflow begins with your enquiry sources and sales objectives. Scripts, integrations and handover rules determine what the agent can do and when a human representative should take over.
Mumbai property enquiries can involve different budgets, preferred locations, possession expectations and reasons for buying. A developer receiving enquiries for homes in Powai may need to distinguish between buyers seeking a residence, investors exploring a property and prospects who are not ready for a visit. An AI calling workflow can ask consistent initial questions and organise the responses for the sales team. This helps representatives understand each enquiry before deciding how to follow up, while leaving detailed negotiations and sensitive decisions to people.
AI voice agents can suit residential developers, commercial property teams, channel partners and businesses managing recurring property enquiries. They are particularly useful when a defined set of questions can establish a prospect's interest and determine the next action. They may be a poor fit when every conversation requires complex negotiation, specialist property advice or an immediate personal relationship. Businesses should also reconsider automation if their lead records are unreliable, their project information is incomplete or they cannot provide clear rules for human handover.
Troika Tech's stated pricing is equivalent to Rs 9 to Rs 12 per minute, billed per second, with telephony included. Setup is usually waived for a limited period. The right budget depends on the calling workflow you need, the length and frequency of conversations, the number of campaigns and the languages that require testing. A basic enquiry follow-up and a complete qualification process have different preparation requirements. Discuss your expected call volumes and workflow before estimating the overall campaign cost.
A single, narrow workflow can go live in a short cycle, while a complete qualification flow takes longer because each campaign needs its own script and every language must be tested on real calls. Troika Tech's process includes defining the workflow, preparing the script, connecting required systems and monitoring the launch. Calling operations must address applicable TRAI and DLT requirements, including sender headers and content templates, enquiry consent capture and timestamps, DND and opt-out handling, automated-call disclosure and defined data-retention periods.
Troika Tech supports English, Hindi, Marathi, Gujarati, Tamil, Telugu, Kannada, Malayalam, Bengali and Punjabi, along with natural mixed-language speech. For Mumbai campaigns, Marathi, Hindi and English may be relevant depending on the prospect's preference and the project audience. Through APIs, workflows can connect with property portals, lead-ad forms, CRMs, ERPs, site-visit calendars, payment links and WhatsApp. Data handling should follow defined retention periods, and access to customer information should reflect the needs of the agreed workflow.
Market Context
- Mumbai's residential property market serves buyers with varied priorities, from people looking for homes near established employment centres to investors evaluating locations and long-term property requirements. Initial qualification should reflect the specific project rather than assume every enquiry has the same motivation.
- Commercial property enquiries around Bandra-Kurla Complex can involve business-use requirements and different decision-makers from residential purchases. A calling workflow should capture the prospect's purpose and route requests for detailed discussions to the relevant representative.
- Mumbai's multilingual customer base makes language selection an important part of campaign design. Calls should be tested for the languages and natural mixed-language speech expected from the target audience instead of relying on a single script for every prospect.
Why Troika Tech
Structured prospect qualification
Build calling workflows around project details, buyer requirements and defined next steps. The aim is to organise enquiry information and help sales teams prioritise conversations, not promise a particular number of leads or sales.
A practical path to launch
A single, narrow workflow can go live in a short cycle. More extensive qualification flows receive the additional script preparation and real-call language testing they require.
Custom scripts and connected actions
Scripts are written using your project or prospectus information. APIs can connect the workflow with relevant lead sources, CRM or ERP systems, calendars, payment links and WhatsApp, with explicit rules for human handover.
Managed support and ongoing tuning
Troika Tech offers fully managed deployment, campaign monitoring and continued script tuning. This provides a defined way to refine the workflow as your team identifies questions, routing needs and follow-up actions that require adjustment.
Make Property Enquiry Follow-Ups More Organised
AI voice agents can help Mumbai real estate businesses organise property enquiries, qualify prospects and coordinate follow-ups through a workflow built around their projects and sales process. The appropriate starting point depends on your lead sources, languages, integration needs and handover requirements. To discuss a suitable approach for your business, Discuss your calling workflow.
Discuss your calling workflow