How It Works
Troika Tech helps property businesses automate the calling process, from responding to eligible enquiries and understanding a prospect's requirements to arranging a site visit through a connected calendar. The AI voice agent uses project-specific scripts, supports multiple Indian languages and can hand conversations to a human team member when required. This gives sales teams a structured way to manage follow-ups while keeping property discussions and visit arrangements aligned with their actual availability.
Connect your property enquiries
Bring eligible leads from property portals, lead-ad forms or your existing CRM into the calling workflow through available APIs, with consent information handled as required.
Call and understand buyer requirements
Use a project-specific script to discuss the property, understand the prospect's interest and identify whether a human sales representative needs to take over.
Coordinate the site visit
Connect the workflow to your site-visit calendar so the agent can support visit scheduling according to the configured process and available appointment information.
Test, refine and go live
Start with a narrow calling workflow that can go live in a short cycle; allow more time for a complete qualification flow because each campaign script and language needs testing on real calls.
Who It Is For
Residential developers in Powai
Projects attracting professionals and families can use automated calls to follow up on apartment enquiries, understand preferred configurations and coordinate suitable property visits without leaving every initial conversation to the sales team.
Commercial property businesses in Bandra Kurla Complex (BKC)
Teams handling office-space enquiries can structure follow-ups around business requirements, viewing preferences and the next step for a commercial property tour.
Real estate channel partners serving Thane and the wider Mumbai Metropolitan Region
Partners handling enquiries across multiple residential projects can use a defined calling workflow to organise buyer conversations and route interested prospects to the appropriate sales representative or visit calendar.
Give Every Eligible Enquiry a Clear Next Step
Make property enquiry follow-ups more organised and give prospective buyers a clear next step towards visiting your project.
Discuss your calling workflowFrequently Asked Questions
An AI Voice Bot for Property Site Visit Booking is an automated calling agent designed to manage conversations that move a property enquiry towards a site visit. It follows a script based on your project details, asks relevant questions, records the information supported by the connected workflow and helps coordinate the next step. With CRM and calendar integrations through APIs, the process can connect enquiry handling with visit scheduling. Human-handover rules can be defined for questions or situations that need personal attention.
Mumbai property enquiries often involve practical decisions about commute, budget, property configuration and the time required to reach a project site. A buyer considering a home in Powai may need a different discussion from a business evaluating office space in BKC. Automated calls help organise initial conversations around these different requirements and support visit coordination while sales representatives focus on project explanations, negotiations and in-person meetings. The aim is a more consistent follow-up process, not a guarantee that every enquiry becomes a visit.
Property developers, real estate sales teams and channel partners can benefit when they receive enquiries that need repeated follow-up, basic qualification or appointment coordination. It can be particularly useful when sales representatives spend substantial time away from their desks showing properties. It may be the wrong fit if a business has very few enquiries, expects every buyer conversation to be handled personally from the outset, or cannot provide accurate project information and appointment availability. Complex negotiations and sensitive discussions should have clear human-handover rules.
Troika Tech's stated pricing is equivalent to Rs 9 to Rs 12 per minute, billed per second, with telephony included. Setup is usually waived for a limited period. Your actual spend depends on call duration, enquiry volume, the number of campaigns and the complexity of the qualification flow. Before deployment, clarify the expected calling pattern, required integrations and language-testing needs. Evaluate the cost against the operational work being automated, such as repetitive follow-ups and appointment coordination, rather than assuming a particular conversion rate or financial return.
A narrow workflow can go live in a short cycle once its purpose, script and integration requirements are clear. A full qualification flow takes longer because every campaign needs its own script and each language must be tested on real calls. The process includes appropriate TRAI and DLT registration of sender headers and content templates, consent capture and timestamping at enquiry, DND and opt-out handling across campaigns, disclosure that the caller is automated, and defined data-retention periods. The implementation should follow applicable Indian requirements.
Yes. Troika Tech supports English, Hindi, Marathi, Gujarati, Tamil, Telugu, Kannada, Malayalam, Bengali and Punjabi, along with natural mixed-language speech. For Mumbai property enquiries, Marathi, Hindi and English may all be relevant, depending on the buyer and project. The calling workflow can connect through APIs with property portals, lead-ad forms, CRMs, ERPs, site-visit calendars, counselling calendars, payment links and WhatsApp. The exact workflow depends on the systems involved and the integrations configured for the deployment. Data handling should follow defined retention periods and applicable consent requirements.
Understanding Mumbai's Property Enquiry Journey
Mumbai's property market brings together residential buyers, commercial occupiers, investors and channel partners, each with different reasons for requesting a site visit. A useful calling workflow needs to distinguish these enquiry types rather than treat every incoming lead as an identical sales opportunity.
Geography also influences appointment planning. A prospective buyer travelling to Powai, a business visitor heading to BKC and a family exploring a residential project in Thane may need different visit arrangements and follow-up conversations.
Language choice matters throughout these interactions. Supporting Marathi, Hindi, English and natural mixed-language speech can help businesses design conversations around how their prospective customers actually communicate, while keeping a human representative available for more detailed discussions.
Why Troika Tech
Structured enquiry-to-visit workflows
Connect initial property enquiries with qualification, follow-up and appointment coordination so sales teams can work from a clearer process. The workflow should support meaningful next steps without promising a particular number of bookings.
A practical path to launch
Begin with a narrow workflow that can go live in a short cycle. If your project requires a complete qualification journey, allow time for campaign-specific scripts, integration work and testing each required language on real calls.
Project-specific scripts and automation
Troika Tech writes scripts using your own project or prospectus details. API integrations and explicit human-handover rules help align the calling process with your existing enquiry channels, CRM and site-visit arrangements.
Managed deployment and ongoing refinement
Troika Tech provides fully managed deployment, campaign monitoring and ongoing script tuning. This gives your team a way to refine conversations as project requirements change and extend the approach to additional campaigns when appropriate.
Make Property Site Visit Coordination More Organised
For Mumbai property businesses, an AI voice bot can help bring more structure to enquiry follow-ups, buyer qualification and site-visit coordination. The right implementation depends on your project information, calling requirements, connected systems, language needs and the situations that should move to a human representative. Start by identifying the part of your property sales process that needs the most consistent follow-up, then define a workflow around it.
Discuss your calling workflow